Counter and service area
Counter Opening Hours
Consultation requestMonday to Friday: 7:45 a.m. – 2:00 p.m.
We are also available to assist you outside our regular business hours.
Self-service opening hours
Self-service 1
Monday to Sunday: 05:00 AM – 12:00 PMSelf-service 2
Monday to Sunday: 05:00 AM – 10:00 PM
Individual meeting
Individual meetings are available on site. Please arrange an appointment with your BTV advisor.