BTV Banking
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Philosophy
Mind & Attitude

Mind & Attitude – our sustainability programme

BTV is a company with mind & attitude. From this attitude and inward conviction, we work intensively with topics concerning the future, develop sustainable solutions, and take bold steps.

Woman holds soil with a small plant in both hands

Our conviction

We are a company with mind & attitude. Mind means recognising what’s right. Attitude means doing what’s right. From this attitude and inward conviction, we work intensively with topics concerning the future, develop sustainable solutions, and take bold steps.

 

We’re responsible for social, economic, and ecological concerns. Through our long-term, forward-looking, and reliable actions, we contribute to the wellbeing of future generations.

Strategic sustainability goals

  • Strategy & governance

    We establish mind & attitude in all areas of the company.

  • Customers & products

    We offer personalised support and sustainable, customer-oriented products.

  • Employees

    We’re an attractive, reliable, safe employer for our employees.

  • Environment & resources

    We actively assume responsibility for our resources and our environment.

  • Society & social

    We assume social and societal responsibility.

  • Stakeholders

    We work together with our stakeholders as partners.

Person fügt zwei Puzzle Teile zusammen.

Strategy & governance

We establish mind & attitude in all areas of the company.

Target vision

We create an awareness and understanding of sustainable, responsible actions in our employees, customers, and stakeholders. This is based on a sustainable business strategy, conscientious company leadership, and a values-based corporate culture.

 

Essential topics

  • Business strategy
  • Sustainability strategy
  • Corporate culture
  • Decisions
  • Governance
A person puts a coin on a stack of coins. Plants in the background.

Customers & products

Very high customer satisfaction through personalised support, long-term customer relationships, and sustainable, customer-oriented products.

Target vision

As a host in personal conversations and in the digital world, we enable our customers to make sustainable banking transactions and maintain responsible, long-term customer relations. With the goal of a strong, trusting partnership, we advise our customers holistically and individually and inspire them with expertise and quick actions. Our product range and services reflect our responsibility toward our customers, the environment, and society.

 

Essential topics

  • Investing responsibly
  • Financing responsibly
  • Customer satisfaction
  • Innovation and digitisation
A woman rides a bike over a bridge in a city

Employees

We’re an attractive, reliable, safe employer for our employees.

Target vision

In designing the work environment, we advocate a corporate culture in which people value progress, health, and reliability and assume responsibility. Equal opportunity for all employees regardless of age, gender, origin, and sexual orientation is a given. According to the motto: Whoever has the ability and the inclination will be given the chance.

 

Essential topics

  • Further development
  • Diversity
  • Health
  • Reliable employer

 

Solar energy panels and wind power stations

Environment & resources

We actively assume responsibility for our resources and our environment and motivate customers and partners to practice sustainable behaviour.

Target vision

We acknowledge our responsibility toward the environment and verifiably use resources sparingly and conscientiously. We reduce our resource consumption and CO2 emissions and therefore contribute to environmental and climate protection. At the same time, we make our environment, stakeholders, and network aware of acting toward that end.

 

Essential topics

  • Carbon Footprint & Energy
  • Mobility
  • Resource consumption
  • Sustainable procurement
A family takes a walk in autumn in a park

Society & social

We assume social and societal responsibility and are actively engaged in the artistic and cultural life of our region.

Target vision

We put our social and societal responsibility into practice through our commitment. Together, we’re creating a livable future within our market area. We use our resources where they have a positive effect: for meaningful companies and ideas. We share our values, convictions, and experiences, actively convey them to the outside, and want to be a model for future generations.

 

Essential topics

  • Societal responsibility
  • Social responsibility
  • Art and culture
Cropped shot of a team of colleagues holding a plant growing out of soil

Stakeholders

We work together with our stakeholders as partners and consider their needs.

Target vision

We work trustingly and constructively together with all people, organisations, and institutions that have an economic or social interest in the actions of the BTV. And we seek long-term relationships to that end. We consider the stakeholders’ interests while making sure they are balanced and appropriate.

 

Essential topics

  • Shareholders and supervisory board
  • Suppliers and service providers
  • NGOs, NPOs, networks, special interest groups
  • Authorities, politics
  • Media

Projects and measures

Mind & attitude is reflected in the BTV in many topics and projects.

Awards

Our employees win our customers over by handling their deposits reliably, sustainably, and successfully. And we perform well in international rankings. We’ve also achieved excellent results as an employer and in terms of service orientation.

More information

  • That being said, awards and success in the past don’t guarantee success or value development in the future.